FAQ
Frequently Asked Questions
What materials do you use?
Our jewellery is handcrafted from brass and natural gemstones. All pieces are 100% nickel free.
Will my gemstone look exactly like the photos?
No two gemstones are exactly alike. Natural stones vary in colour, pattern and inclusions.
Does brass tarnish?
Brass naturally develops a patina over time and can be polished to restore its shine.
Is your jewellery suitable for sensitive skin?
Yes. All Wild Kind Jewellery is nickel free.
How should I care for my jewellery?
Remove before showering, swimming and exercising, and avoid perfumes and harsh chemicals.
Do you ship internationally?
Yes, we ship worldwide.
How long will my order take to be dispatched?
Orders are usually packed and dispatched within 1–3 business days.
Do you offer free shipping?
Yes, on Australian orders over $150.
Can I return my order?
Yes, eligible items can be returned within 14 days of delivery.
What if my item arrives damaged or faulty?
Contact us within 5 days with photos and your order number.
Do you offer gift cards?
Yes, digital gift cards are available.
Can I send an order as a gift?
Absolutely. All orders are thoughtfully packaged.